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MetLife_Stadium_Logo_Open_Black_edit STADIUM SAFE

Welcome to MetLife Stadium!

As permitted by current New Jersey policies on businesses and gatherings, MetLife Stadium has returned to 100% capacity for all events with no physical distancing requirements. We are committed to providing everyone who enters MetLife Stadium a safe, clean environment with reduced touch points.

Guests are not required to wear a face mask or show a negative COVID-19 test or proof of vaccination to enter the Stadium.

MetLife Stadium is now cash-free. To reduce touchpoints, we have implemented mobile ticketing upon entry and cash-free transactions at all concession stands and retail locations. Giants and Jets games will also offer guests mobile ordering and ‘Grab and Go’ food and beverage options.

These protocols are subject to change so continue to check back for the latest information. Some policies may vary for non-NFL events so be sure to visit the specific event page on our website and review the ‘Know Before You Go’ details to confirm the requirements for your event.

We appreciate your cooperation.

Mask 2

Masks & Vaccination

  • Guests are not required to wear a mask to enter and do not need to show proof of vaccination or provide a negative COVID-19 test.
  • The NJ Department of Health recommends wearing a face mask when recently exposed to someone with COVID-19, or if you live in a county with elevated or "high" COVID community level.
Cash Free

Cash-Free Transactions

  • To reduce touchpoints, MetLife Stadium is now a cash-free venue. NO CASH will be accepted at concession stands and retail locations.
  • Visa is the preferred form of payment at MetLife Stadium. Pay with a debit or credit card (Visa, Mastercard, American Express, Discover) using tap to pay, chip or swipe, or mobile payment, including Apple Pay and Google Pay .
  • For guests who bring cash to the stadium, reverse ATMs are available onsite to load cash onto a prepaid Visa debit card valid for in-stadium purchases. This service is free of charge to guests. The Visa debit card has no expiration date and can be used anywhere a Visa debit card is accepted.
  • Reverse ATMs are in MetLife West Hall and outside sections 117, 128, 149, 220a, 245a, 304, 322, 334, and 347
Concessions and retail

Concessions & Retail

  • To reduce touchpoints, MetLife Stadium is now a cash-free venue. NO CASH will be accepted at concession stands and retail locations.
  • Giants and Jets games will offer guests ‘Grab and Go’ food and beverage options and mobile ordering. ‘Grab N’ Go’ locations are in MetLife West Hall and sections 117, 133, 144, 306 and 330. For mobile ordering, guests can use the Giants app or Jets app on their smartphone to order and pay for concessions from their seat and then pick-up the order at a designated concession stand.
  • Empty reusable plastic or aluminum water bottles are allowed and can be filled up at water fountains in the Stadium.
  • Food may be brought into the Stadium provided it is contained in a clear plastic bag. Factory-sealed plastic bottles of water or soft drinks (up to 20oz) are also permitted (limit 1 bottle per person).
Grill Tailgating

Parking & Tailgating

  • Parking lots open 5 hours prior to the scheduled event time.
  • Tailgating is permitted in all MetLife Sports Complex parking lots, unless otherwise designated.
  • ONE CAR = ONE SPACE: Please be considerate of your fellow guests. Tailgating should be limited to the lined parking space and the area directly behind or in front of each vehicle. Blocking drive lanes is prohibited. Tailgating is also permitted on the medians that separate the parking lots from the roadways. See Tailgating Policies.
  • For Jets and Giants games, a prepaid parking pass is required. There are two tiers -- Platinum for lots E-F-G, and Gold for all other lots. For non-NFL events, parking is available on a first come, first served basis and the parking fee is paid onsite (cash or credit card).
Mobile Ticket

Mobile Ticketing & Seating

  • MetLife Stadium has returned to 100% capacity in the seating bowl, suites and clubs for all events. If you are a Giants or Jets season ticket member or suite holder, your seat location has not been affected.
  • Digital tickets are the safest way for guests to receive and manage tickets as they eliminate touchpoints. To facilitate contactless entry, all tickets for MetLife Stadium events will be delivered digitally and scanned from guests’ smartphones at the gates. For more information on mobile ticketing, visit newyorkjets.com/mobileticketing or giants.com/mobiletickets
  • Before you arrive at MetLife Stadium, download the Giants app, Jets app or Ticketmaster app and be sure your phone is fully charged. Upon arrival, connect to our complimentary WiFi network and have your ticket displayed on your mobile device.
  • Guests can display more than one ticket on the same smartphone.
  • Digital tickets are protected by Ticketmaster’s SafeTix™ technology that continually generates a new and unique barcode that automatically refreshes every few seconds so the barcode cannot be stolen or copied. As a result, camera screenshots or paper printouts will not work. If you place your digital ticket in your mobile wallet, no barcode will be visible – however, the scanners will detect it.
Enhanced Cleaning

Enhanced Cleaning & Sanitization

  • Enhanced and frequent cleaning and disinfecting protocols have been implemented throughout the Stadium including the use of electrostatic sprayers and hospital-grade cleaning supplies.
  • High-touch surfaces and high-traffic areas are continuously monitored and cleaned with CDC-approved cleaning products before, after, and periodically throughout each event.
  • Attendants are stationed in each restroom to clean and disinfect throughout the event.
  • Over 450 hand sanitizer dispensers are widely available throughout the Stadium at entrance gates, concourses, restrooms, clubs, and elevators for guests and event staff to use. Guests may also bring in their own bottle of hand sanitizer (up to 6oz) and disinfecting wipes.
  • MetLife Stadium is an open-air venue. For all interior spaces, operational steps have been taken to maximize system ventilation rates. All facility HVAC filtration systems have been upgraded to MERV-13 or MERV-15 air filters.
Clear bag

Clear Bag Policy

  • To continue to provide a safe experience, guests may carry one bag that is clear plastic, vinyl or PVC and no larger than 12”x6”x12”, or a one-gallon clear plastic freezer bag (Ziploc bag or similar).
  • A small purse or wallet no larger than 4.5”x6.5” with or without a handle or strap, is permitted in addition to the clear plastic bag.
  • Bags that do not meet these specifications can be checked-in at our bag check trailers (located outside each open gate).
  • For a complete list of permitted and prohibited items, see our Carry-In Policy
Temp Check

Staff Training & Screening

  • All MetLife Stadium event staff have received special training on CDC recommended guidelines and our Stadium Safe procedures.
Health promise

Health Promise

  • By entering MetLife Stadium, you and your guests are confirming that you have not been exposed to COVID-19, you are not experiencing any COVID-19 related symptoms as identified by the CDC or have a temperature of 100.4°F or greater. Guests are not required to provide a negative COVID-19 test or proof of vaccination for entry. If you feel ill or are experiencing COVID-19 related symptoms, please stay home.
  • If you are experiencing any COVD-19 related symptoms once inside the Stadium, please notify your nearest Guests Services representative.
  • Assumption of Risk - Notwithstanding our efforts, an inherent risk of exposure to COVID-19 and its variants exist in any public place where people are present. COVID-19 is an extremely dangerous disease that can lead to severe illness and death. While people of all ages and health conditions have been adversely affected by COVID-19, certain people have been identified by public health authorities as having greater risk based on age and/or underlying medical conditions. No precautions can completely eliminate the risk of exposure to COVID-19. By entering the Stadium and Stadium grounds, you voluntarily assume all risks related to exposure to COVID-19 and its variants.


What If I Have More Questions?

METLIFE STADIUM POLICIES
View additional Stadium policies and information in our A to Z Guide


CONTACT US
201-559-1515
[email protected]

On event days, please contact us via our Guest Text Messaging Service:
Type 78247, type MLS, followed by a space and your request and location
Message and data rates may apply.
Terms & Conditions: https://www.guestassist.net/terms-conditions.php




Last updated November 27, 2023.